Agentic AI, capable of performing autonomous actions, is forcing a shift in how governments collaborate with private sector partners. According to Marc Reinhardt, Global Public Sector Lead at Capgemini, the era of traditional software integration is ending, as agentic AI shifts the focus from technical implementation to managing complex ecosystems. Governments now require partners that prioritize deep domain knowledge and systems understanding over mere technical know-how to navigate the transition, as agencies face risks of making decisions based on unverified vendor promises.

Capgemini serves as the sole private sector founding partner for the Global Government Technology Centre (GGTC) in Berlin, a non-profit organization established by the World Economic Forum to support the digital transformation of public sectors. The GGTC acts as a bridge to align fragmented national govtech systems through research and practical toolkits. Since its inception, the center has released two major publications: a 2025 report mapping the strategic value of agentic AI and a readiness framework published in April 2026. These initiatives aim to provide the continuity that multilateral forums often lack, ensuring that collaborative efforts on complex topics like AI adoption remain persistent despite shifting political leadership.

The next phase of GGTC’s research involves analyzing lead implementers of agentic AI, specifically the UAE, Ukraine, and Singapore, to develop best practices for government rollouts. A parallel track will examine the regulatory guardrails and policy frameworks currently being developed by France, Germany, and the UK. By facilitating these exchanges, the GGTC seeks to help governments move beyond isolated, internal data management toward open ecosystems, similar to the European Commission's common data spaces initiative. Reinhardt emphasizes that the most effective partnerships involve educated public agencies that clearly define their objectives, paired with vendors capable of respecting the government's mandate to maintain control over systemic outcomes.

Agentic AI, capable of performing autonomous actions, is forcing a shift in how governments collaborate with private sector partners. According to Marc Reinhardt, Global Public Sector Lead at Capgemini, the era of traditional software integration is ending, as agentic AI shifts the focus from technical implementation to managing complex ecosystems. Governments now require partners that prioritize deep domain knowledge and systems understanding over mere technical know-how to navigate the transition, as agencies face risks of making decisions based on unverified vendor promises.

Capgemini serves as the sole private sector founding partner for the Global Government Technology Centre (GGTC) in Berlin, a non-profit organization established by the World Economic Forum to support the digital transformation of public sectors. The GGTC acts as a bridge to align fragmented national govtech systems through research and practical toolkits. Since its inception, the center has released two major publications: a 2025 report mapping the strategic value of agentic AI and a readiness framework published in April 2026. These initiatives aim to provide the continuity that multilateral forums often lack, ensuring that collaborative efforts on complex topics like AI adoption remain persistent despite shifting political leadership.

The next phase of GGTC’s research involves analyzing lead implementers of agentic AI, specifically the UAE, Ukraine, and Singapore, to develop best practices for government rollouts. A parallel track will examine the regulatory guardrails and policy frameworks currently being developed by France, Germany, and the UK. By facilitating these exchanges, the GGTC seeks to help governments move beyond isolated, internal data management toward open ecosystems, similar to the European Commission's common data spaces initiative. Reinhardt emphasizes that the most effective partnerships involve educated public agencies that clearly define their objectives, paired with vendors capable of respecting the government's mandate to maintain control over systemic outcomes.