How long does Perplexity usually take to recover from an outage?

Not enough incidents have been recorded for Perplexity to calculate a recovery time.

How often does Perplexity have incidents?

Over the last 30 days, 0 incidents were recorded on the official status page, an average of 0 per week.

What can I use instead when Perplexity is down?

You can use OpenAI (ChatGPT), Claude, Gemini and others instead of Perplexity. You can check the current status of each one on this site.

What if Perplexity shows errors but the official page says it's fine?

Problems limited to some regions or features may be posted late or not at all. Try reloading, signing out and back in, and turning off a VPN. If it still fails, check whether you have hit a usage limit.

All service status

Is Perplexity down? Server status

Perplexity posted no incidents on its official status page in the last 30 days. Updated every 30 minutes.

Now: Operational

As of Nov 8, 23:29 UTC, the official status of Perplexity is operational.

Recent trend

0 incidents in the last 7 days — within the usual range.

Incident forecast

Within 24 hours: 5%
Within 72 hours: 13%

We'll notify you on the site and by email when Perplexity goes down or recovers.

Last 7 days11/2 – 11/8

Incidents: 0
Major+: 0
Days with issues: 0
Median recovery: —
Most recovered by: —

The line above is the measured API success rate; the band below shows reported outages.

100%

95%

Core feature outageOutagePartial outageBrief outage
Non-core issue
Normal
No record

1 cell = 1 hour

API success: 24 hours 100%, 7 days 100%. (measured since 11/6)

API success is the share of requests OpenRouter sent directly to each company’s API that succeeded. It measures the API, not the app, independently of status notices.

Last 90 days8/11 – 11/8

Incidents: 1
Per week: 0.1
Major+: 0
Days with issues: 1
Median recovery: —
Most recovered by: —

* Data from before 53 days ago has not been collected yet

Operational
Minor issue
Major issue
Critical outage
No record

1 cell = 1 day

Outage hours, last 12 weeks8/16 – 11/8

Core outage, weekly avg: None
Non-core issues, weekly avg: 5m

Core feature outage
Non-core issue
No record

1 bar = 1 week

Incident cause analysis

Not enough labeled incidents yet.

Recent incidentsTitles as published

APIElevated API errors and timeoutsNon-core issue・lasted 37m
Oct 9, 22:38 UTC
Other / unclearWe have identified few connectors that are impacting users.Non-core issue・lasted 1m
Sep 5, 07:09 UTC
Sign-in & billingIssue with usage based billingNon-core issue・lasted 1m
Sep 3, 21:10 UTC
Other / unclearComputer Sandbox ErrorsNon-core issue・lasted 1m
Aug 14, 11:43 UTC
APIInvestigating API issueCore feature outage・lasted 1m
Aug 13, 01:49 UTC
Other / unclearComputer Sandbox IssueNon-core issue・lasted 1m
Aug 6, 18:03 UTC

Perplexity news

More news

Perplexity FAQ

Is Perplexity down right now?: As of Nov 8, 23:29 UTC, the official status of Perplexity is operational.
How long does Perplexity usually take to recover from an outage?: Not enough incidents have been recorded for Perplexity to calculate a recovery time.
How often does Perplexity have incidents?: Over the last 30 days, 0 incidents were recorded on the official status page, an average of 0 per week.
What can I use instead when Perplexity is down?: You can use OpenAI (ChatGPT), Claude, Gemini and others instead of Perplexity. You can check the current status of each one on this site.
What if Perplexity shows errors but the official page says it's fine?: Problems limited to some regions or features may be posted late or not at all. Try reloading, signing out and back in, and turning off a VPN. If it still fails, check whether you have hit a usage limit.

Model response speed trend

Output speed and time to first token measured once a day through OpenRouter over the last 30 days. “Usual” is the median of the previous 14 days; a model is marked slower or faster only when it moves beyond its own normal variation. Speed you experience may differ by region and time of day.

Sonar
Recent 79 tok/s · first token 2.2s
Usual

Sources and methodology

We collect incidents from Perplexity's official status page every 30 minutes and keep them. Past incidents removed from the official page stay in this record.
Incident counts and recovery times cover only the period since we started recording. When that period is short, we show "53 days".
Affected features and incident causes are classified by AI from the incident notices.
The outage probability is a reference estimate from the last 60 days of records (newer weighted more) and the average across all services.
Maintenance notices are not counted as incidents. Providers post by different standards, so more notices don't necessarily mean less stable.

Source: Perplexity official status page