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Salesforce Reports Agentforce Memory Gains
- Salesforce AI Research reports Agentforce Memory policy recalls 1.8 times as many stated facts and 2.2 times as many changing facts
- Live-system evaluation tests facts across long, multi-session conversations using Salesforce’s ConvoMem benchmark, released in 2025
- Updated policy treats customer updates as corrections; Salesforce says the underlying Agentforce Memory architecture stayed the same
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